RETURN POLICY
Request for product return should be made within seven working days from the date of purchase. All products must be in their original delivery condition before sending the product to us together with a photocopy of the delivery receipt, and sales invoice. Any charges incurred in returning the product shall be shouldered by the customer.
If you wish to return a product purchased at the Rhine Marketing Corporation Web Site, please fill-out the form provided below, or email customerservice@rhine.com.ph following the same format.
You may also send an SMS message to 2327 for Globe or 0917-8902327 for other network. Following this format:
RETURN<space><customer name><space><purchase date><space><Delivery Receipt#><space><Sales Invoice#><space><product brand><space><product model><space><reason for return>
Example:
RETURN Juan dela Cruz 8-20 3322 4411 LG 080MA Defective